Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This only applies unless otherwise stated during the subsequent processing operations.
“Personal data” means any information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host/IT service provider via your internet browser, and log data (so-called server log files) is stored. This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider.
The processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our offering.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.
contact
Person responsible
Please contact us if you wish. The person responsible for data processing is: Erwin Witzenberger, Marktanger 14, 86447 Aindling, Germany, 082375560, info@syskan.de
Customer's proactive contact via email
If you initiate business contact with us via email, we will only collect your personal data (name, email address, message text) to the extent you provide it. This data processing serves to process and respond to your contact request.
If the contact serves to carry out pre-contractual measures (e.g. advice in the event of purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 (1) (f) GDPR, based on our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR at any time for reasons arising from your particular situation.
We will only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. Data processing serves the purpose of establishing contact.
If the contact serves to carry out pre-contractual measures (e.g. advice in the event of purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 (1) (f) GDPR, based on our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR at any time for reasons arising from your particular situation.
We will only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
WhatsApp Business
If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "WhatsApp"). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA). The data is processed to process and respond to your contact request. For this purpose, we collect and process the mobile phone number stored with WhatsApp, your name if provided, and other data to the extent provided by you. We use a mobile device for the service, the address book of which only contains data from users who have contacted us via WhatsApp. Personal data will therefore not be passed on to WhatsApp without your prior consent.
Your data will be transmitted by WhatsApp to Meta Platforms Inc. servers in the USA. For the USA, the EU Commission has issued an adequacy decision, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself according to the TADPF and is thus committed to complying with European data protection principles. If the contact serves to carry out pre-contractual measures (e.g., advice in the event of a purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 (1) (b) GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 (1) (f) GDPR, based on our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR at any time for reasons arising from your particular situation.
We will only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
Further information on terms of use and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy .
Customer account orders
When you open a customer account, we collect your personal data to the extent specified therein. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of your consent until the revocation. Your customer account will then be deleted.
Collection, processing and transfer of personal data when placing orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. Providing this data is required to conclude a contract. Failure to provide this data will result in no contract being concluded. Processing is based on Art. 6 (1) (b) GDPR and is necessary to fulfill a contract with you.
Your data will be shared with, for example, shipping companies, dropshipping or fulfillment providers, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to a minimum.
Your data may be transferred to third countries outside the EU, particularly to Canada and the USA, and processed there. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.
Using the search function on the Product Data Sheets page
If you use the article search on our website to find data sheets, the article numbers you enter will be used exclusively to display the corresponding data sheet. Your entries will not be saved or used for any other purpose. Once the search is complete, the entered data will be deleted immediately. No long-term storage or transfer to third parties will occur.
The input data is processed solely for the search process and serves solely to provide the requested information. No personal data is collected, and your input is not used for advertising purposes or to create user profiles.
Reviews Advertising
Data collection when writing a comment or review
When you comment on or rate an article or post, we collect your personal data (name, email address, comment text) only to the extent you provide it. This processing serves the purpose of enabling commenting/rating and displaying comments/ratings.
For the purpose of verifying your rating/comment, we also collect the following data: order number, customer number, -
By submitting the comment/review, you consent to the processing of the submitted data. This processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of your consent until the revocation. Your personal data will then be deleted.
When your comment/review is published, only the name you provide will be published.
Use of Trusted Shops rating system (Trustbadge)
We use the rating system of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne, Germany (“Trusted Shops”) on our website. Trusted Shops and we are jointly responsible for the collection of your data when you use the service and the transmission of this data to Trusted Shops. This is based on an agreement between us and Trusted Shops regarding the joint processing of personal data.
Accordingly, we and Trusted Shops are equally responsible for fulfilling the obligations under the GDPR, in particular for fulfilling the information obligations under Articles 13 and 14 GDPR and for granting the rights of data subjects under Articles 15–21 GDPR. Further information can be found at https://help.etrusted.com/hc/de/article_attachments/4422901015569
Trusted Shops enables us to collect customer reviews and display them on our website via the "Trustbadge" to give you insight into the quality of our services.
After placing an order, you may receive an invitation from us or Trusted Shops to submit a review, and then submit a review. We or Trusted Shops will process the following data: email address, order information (order total, order number, and, if applicable, purchased product). This data may also be used to verify your review.
When you visit our website and view the Trustbadge, we or Trusted Shops also process the following data: your IP address, the date and time of access, the amount of data transferred, and the requesting provider.
Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent, provided that you have expressly consented to the sharing of your data and to receiving the request for feedback. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until the revocation.
Further information on data protection at Trusted Shops can be found at: https://www.trustedshops.de/impressum-datenschutz/#datenschutz
Use of email addresses for sending newsletters
We use your email address to send you information and offers via newsletter, provided you have expressly consented to this. Data processing serves exclusively for the purpose of advertising. For this purpose, we process your email address and, if applicable, other data that you have voluntarily provided when registering for our newsletter.
Processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until the revocation.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list. Despite being removed from the mailing list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is based on Art. 6 (1) (f) GDPR out of our and your legitimate interest in preventing your email address from being used again to send you our newsletter. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.
Shopping cart reminders
If you start an order process with us but do not complete it, we reserve the right to remind you of your open shopping cart by email.
- This reminder will be sent no later than 10 hours after the order process has been cancelled.
- The prerequisite is that you have provided your email address during the ordering process.
- The legal basis is your consent in accordance with Art. 6 (1) (a) GDPR.
You can object to the use of your data for this purpose at any time, e.g., via the unsubscribe link included in the email.
Inventory management
Use of an external inventory management system
We use a merchandise management system to process your order. For this purpose, your personal data collected during the order process will be transferred to
weclapp GmbH
Friedrich-Ebert-Straße 28
97318 Kitzingen
transmitted.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Art. 6 (1) (b) GDPR.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is visited again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide whether to accept them individually, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies already stored can be deleted at any time. However, please note that in this case, you may not be able to use all of the website's functions to their full extent.
The following links will tell you how to manage (including deactivating) cookies in the most important browsers:
Chrome: Enable or disable cookies - Computer - Google Account Help
Microsoft Edge: Manage cookies in Microsoft Edge: View, allow, block, delete, and use - Microsoft Support
Mozilla Firefox: Improved tracking protection in Firefox for desktop | Firefox Help
Safari: Delete cookies in Safari on Mac - Apple Support (EN)
Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use technically necessary cookies to make our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. These require that the browser is recognized even after you change pages.
The use of cookies or similar technologies is based on Section 25 (2) of the Telemedia Act (TDDDG). Your personal data is processed on the basis of Art. 6 (1) (f) GDPR, based on our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering.
You have the right to object to the processing of personal data concerning you at any time for reasons related to your particular situation.
Plug-ins and other
Use of hCaptcha
We use the hCaptcha service of Intuition Machines Inc. (1065 SW 8th St #704, Miami, FL 33130, USA: "hCaptcha") on our website as part of order processing.
HCaptcha is used to protect our website from spam and abuse by automated access (bots). By implementing hCaptcha, we ensure that certain actions on our website are only performed by real people, thus ensuring the security and integrity of our online services.
When using hCaptcha, the following data may be collected and processed: user's IP address, information about the device used (e.g. browser and operating system), mouse movements and interactions on the website, length of time spent on the website, user input behavior.
Your data may be transferred to the USA. For the USA, the EU Commission has issued an adequacy decision, the Trans-Atlantic Data Privacy Framework (TADPF). HCaptcha is certified according to the TADPF and is thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) (s) 1 TDDDG in conjunction with
Art. 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Art. 6 (1) (a) GDPR.
a GDPR. You can revoke your consent at any time without affecting the legality of the processing based on your consent until the revocation.
processing carried out.
Further information on data processing and data protection at hCaptcha can be found at https://www.hcaptcha.com/gdpr
Google services (Ads, Merchant Center, Conversion Tracking, Google Maps, Remarketing & Customer Matching)
We use various services from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") on our website. These include, in particular, Google Ads, Google Merchant Center, conversion tracking, remarketing, Google Maps, and Google Ads Customer Match.
We offer you the option of logging in with your Google Account. If you use this feature, we receive certain information from Google (name, email address, and profile picture, if applicable) that is used to create or register your customer account with us. Processing is based on Art. 6 (1) (b) GDPR (fulfillment of a contract). The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Transfer to Google LLC in the USA cannot be ruled out. We have concluded standard contractual clauses with Google to ensure an appropriate level of data protection. Alternatively, you can register with us at any time without a Google Account.
Google Ads & Conversion Tracking
With Google Ads, we place ads in Google Search and the Google Advertising Network. To measure the effectiveness of our campaigns, we use conversion tracking.
- When you click on an ad placed by Google, a cookie is placed on your device.
- This cookie allows us to recognize whether you perform certain actions on our website (e.g. make a purchase or submit an enquiry).
- This only tells us the total number of users who clicked on our ad and were redirected to our website.
Google Merchant Center
We use Google Merchant Center to provide product data such as title, description, price, and image URLs to Google. Google uses this data to display our products in Shopping ads or other ad formats.
Remarketing & Personalized Advertising
We use Google's remarketing features to enable us to target our website visitors with our ads again on subsequent visits to other websites (e.g., in the Google Display Network or on YouTube).
- This is done using cookies and similar technologies that analyze user behavior.
- Personalized ads can be displayed based on your previous interactions with our website.
Google Ads Customer Match
We also use Google Ads Customer Matching . We transmit certain customer data (e.g., email addresses, phone numbers, postal addresses) to Google in encrypted form, provided you have given us your consent.
- Google compares this data with existing Google accounts and, if there is a match, assigns it to specific target groups.
- This allows us to target ads to our existing customers or similar user groups.
- Data that cannot be assigned will be deleted by Google.
Google Maps
We use the function to embed Google Maps on our website.
This feature enables the visual display of geographical information and interactive maps. Google also collects, processes, and uses data from visitors to the website when they access pages that incorporate Google Maps.
Your data may also be transferred to the USA. For the USA, the EU Commission has issued an adequacy decision, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) (s) 1 TDDDG in conjunction with
Art. 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Art. 6 (1) (a) GDPR.
a GDPR. You can revoke your consent at any time without affecting the legality of the processing based on your consent until the revocation.
Further information on the collection and use of data by Google can be found in Google’s privacy policy at
https://www.google.com/privacypolicy.html . There, you also have the option to change your settings in the privacy center so that you can manage and protect the data processed by Google.
Processed data
By using the above-mentioned Google services, the following data may be processed, among others:
- IP address
- Device information (browser, operating system, device type)
- Referrer URL (which page you came from)
- Usage data (e.g., clicks on ads, page views, purchases, or inquiries)
- location data (if released)
- hashed customer data (e.g. email addresses, telephone numbers) as part of customer matching
Legal basis
Processing is based on your consent (Art. 6 (1) (a) GDPR). You grant this consent via our cookie consent tool. You can revoke your consent at any time with future effect.
Data transfer to third countries
Google may also transfer data to the USA. There is currently no EU adequacy decision for the USA. Google therefore relies on the standard contractual clauses (SCCs) approved by the EU Commission as the basis for data transfer.
Objection and opt-out options
You can deactivate personalized advertising at any time:
https://adssettings.google.com
You can find further information about data protection at Google here:
https://policies.google.com/privacy
Rights of data subjects and storage period
Duration of storage
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular those under tax and commercial law, and then deleted after the expiry of the period unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you are entitled to the following rights under Articles 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
In addition, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) (f) GDPR and to processing for the purposes of direct marketing.
Right to lodge a complaint with the supervisory authorities
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is unlawful.
You can lodge a complaint with the supervisory authority responsible for us, which you can reach using the following contact details:
Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
Phone: +49 981 1800930
Fax: +49 981 180093800
Email: poststelle@lda.bayern.de
Right of objection
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR, you have the right to object to this processing at any time with future effect for reasons arising from your particular situation.
Once you have objected, the processing of the data in question will be stopped unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
last updated: September 22, 2025